At Just Kitchens Lancaster we take pride in our customer service – from the first introduction to the after sales service many months or even years after the installation.
Every customer is made to feel welcome.
The relationship between our customers and staff is a rewarding one meaning many of our old customers still come to our special events just to keep in touch.
Just Kitchens offers exceptional service from concept to creation and throughout the installation. We use highly trained customer focused designers and craftsmen. We deliver the best solutions to our valued clients, ensuring projects are delivered with care and on budget.
Our customer charter is our promise to you:
- We Listen
- We Care
- We Inform
- We Deliver
How satisfied are our customers?
We know our customers are satisfied with our product, we are using the finest German furniture from Pronorm and leading name appliances, but it’s our exceptional customer service and unique designs that set us apart from our competitors.
We are committed to providing the highest standard of personal service and our dedicated after sales service gives you continued assurance and peace of mind. We promise to correct all faults which occur during the lifespan of one of our kitchens as swiftly as possible after report and at minimum reasonable cost to our customers. And that is on top of the comprehensive 5 year warranty supplied by our furniture manufacturer.
It’s unlikely, but should you experience a problem with your kitchen or appliances please contact us on:
01524 34621 or email us at sales@justkitchenslancaster.co.uk
Don’t just take our word for it.
“I knew exactly what I wanted from my kitchen, but didn’t know how to achieve it and someone recommended Just Kitchens. I’d been to another company, but it all seemed complicated and they didn’t seem interested in me and my ideas.
I showed Just Kitchens my sketches and thoughts and talked about my family and children, they even asked me about me pets, and I could see my dream kitchen coming to life. The staff were so friendly – it was a really relaxed process. Now I have an amazing kitchen that I’m loving showing off to my friends, my children have a separate area to play and I can get on with cooking.
Christmas is going to be so much more enjoyable now.
Oh – their coffee was great too!"
Mrs Caston, Morecambe
